Training Courses:
Positive Communication Skills in the New Economy
2 Modules or 1 Day Course
Purpose
This course is designed to enable participants to understand and
practise the necessary skills and approaches required for the global
workplace.
Designed For
People at all levels in the organisation who wish to improve the
quality of their communication skills.
Course Outline
Effective 2-Way Communication in the New Economy
Discussion and practice of Open Communications Model
Generation issues
Email and networking challenges
Case study review
Using Positive Reinforcement Techniques
Contrasting impacts of negative/positive behaviour
"Do's" and "Don'ts" of giving feedback
Case study practice using video
Turning Knowledge into Action
The knowing/doing gap
Obstacles
Tools to use
Case study discussion
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