Purpose
The course is designed to enable participants to practise and gain
skills in disciplinary meetings and to increase
their confidence in dealing with 'real life' situations.
Designed for
Line managers, supervisors, team leaders and HR Executives who have responsibility for
investigations, disciplinary meetings and
conducting grievance interviews.
Benefits of attending
Understand how to conduct meetings and interviews professionally
Enhance the professionalism of the team and the organisation, making it a better place to work
Ensure that participants apply the concepts of the Dalcross "Fair Conduct" Model
Enable managers to deal more effectively with stressful situations
Course outline
Participants take part in disciplinary
scenarios. These sessions cover:
Conducting the meeting professionally
Questioning and Probing
Active Listening
Dealing with emotion