| Business Issue | Challenge |
|---|
| Having to do more with less | Having people willing & able ie committed & creative |
| Implementing change across global cultures | Effectiveness with email, video conferencing & collaboration skills |
| Lack of professionalism and quality | Quality delivery should be self-fulfilling. |
| Loss of enjoyment and motivation | To feel it is worthwhile. |
| Poor client satisfaction | Having your associates have a sense of urgency, taking ownership to deliver satisfaction and informing you of progress. |
| Unsatisfactory team play | Eliminating turf wars and building common goals, respect and trust within the team. |
| Profitability not maximised | Focusing energy where it counts most and putting quality resources against the opportunity. |
| Communication gaps | Being able to bridge this through open communication, and applying skill in showing interest and positive reinforcement. |
| Difficulties in distributing the rewards and profits | Finding an agreed, fair way to handle executive reward and, if relevant, shareholder participation. |